(1)-832-704-7541
reserve@reszulimoser.com
FAQ
How quickly can I get a vehicle?
As soon as your plans are fairly definite, just give us a call or send us an e-mail to set up your reservation. We always suggest as much notice as possible, several days for airport service and at least two weeks for most hourly charters. Seasonal, off-hour and special events may dictate more notice, sometimes even a few months, so try to plan accordingly. That said, just contact us whenever you are ready and need service, same day, same week, or even within the hour.
Do you offer off-hour service?
Yes, we offer car service 24 hour a day / 7 days a week / 365 days a year. Please try to reserve in advance for off-hour service and that premium pricing and/or surcharges will likely apply. Off-hour service is typically approximately 11:45pm – 4:45am.
Do you allow smoking in your vehicles?
All vehicles are strictly NON-SMOKING. If any passenger smokes in a vehicle a minimum cleaning fee of $250.00 will apply, plus cost of repairs for any damage related to smoking.
Do you offer corporate and personal accounts?
We offer both corporate and personal accounts. ID validation and other documentation will be requested to be completed and returned. Major corporate accounts may qualify for billing terms, subject to review and approval.
How can I obtain a invoice for my charges?
We provide invoice for charges most conveniently by e-mail once the job is complete.
What are your standard cancellation policies?
For local service in the Houston City area, we generally accept
cancellations airport transfers without a charge two (2) hours
minimun or more before the scheduled pick-up time.
For International cancellations require a minimum 48 hour notice or
as noted in your confirmation.